We hope to have your order shipped from our facility within 48 hours. Please bear with us if we need to spend extra time checking/perfecting your items, especially during the peak season near the end of the year. Weekends and holidays are not included.
Purchases made after 6 p.m. PT will be shipped the following business day. If you order after 6 p.m. PT on a Friday, it will most likely be shipped the following Monday.
We use all major carriers and local courier partners:Tracking We offer you the ability to track your order directly from our website. All you require is your tracking number.
If you don't know what your tracking number is follow these steps:
Log in to your account
Navigate to your order
Click on the tracking number for the individual item, and you should be directed to the tracking package for that item.
Tuuli GmbH Am Bubenberg 21/4 8472 Spielfeld Straß in Steiermark, Austria In the event of a lawsuit, the "Landesgericht für ZRS Graz" has jurisdiction. Company register extract number: FN 589596d VAT number: ATU78672027